Setting a company's plan to achieve specific goals and objectives and to gain a competitive advantage in its market. From Vision and Mission, Key Values, Goals, to Competitive Advantage, Action Plans and Adaptability.
Identifying, anticipating, and satisfying customer needs and wants through the creation, promotion, and delivery of products or services.
Engaging with potential and current customers to persuade them to purchase a company's products or services. Customers are partners. Partnership means commitment to develop cooperation in mutually valuable and sustainable way.
Fueling business success through tailored strategies and insightful guidance. From optimizing operations to seizing new opportunities, navigating through complexities and unlocking business growth potential.
Today’s customer expects companies to be agile and consistent in quality of service. I focus on mapping and understand customers' journeys and on providing a consistent experience across all touch points.
I share my expert knowledge and experience through dedicated marketing, sales and leadership workshops.